Deliver the predictable, profitable outcomes that your business demands and the highly personalized omnichannel experiences that your customers deserve.
- Industry Solutions
Accelerating business outcomes for global brands
Every brand wants to have a one-to-one relationship with each customer, but data silos get in the way.
Emarsys consolidates and turns all offline and online customer data into real-time personalization, product recommendations, and one-to-one predictions that work on any channel and device.
“Salling Group used offline purchase data to drive online sales, by using product recommendations and automated audiences in omnichannel campaigns. This resulted in 25% revenue growth within 5 weeks.”
Emarsys uses artificial intelligence to deliver one-to-one personalization to millions of customers.
This includes one-to-one product recommendations, visual affinity, channels and purchase predictions, individual voucher personalization, and send time optimization.
“What AI did was to tell us when to communicate with those people, having a 1:1 conversation, having that freedom of actually reaching customers in that really great moment in time… it has delivered us a lot more revenue.”
Most marketers still deliver personalization one channel at a time. With Emarsys, all personalization tokens can be used for any channel, device, or campaign type.
From personalized loyalty to custom campaigns feeding off external data streams, from individualized vouchers to personal loyalty benefits, you have control over how much you want to personalize and the way you’d like to do it.
The impact of personalization is hard to measure when you’re measuring for each channel or campaign. In Emarsys, you can leverage integrated analytics to demonstrate the impact of personalized campaigns on revenue and customer goals.
As customer behavior shifts to new channels, you want to continue delivering highly personalized experiences to them.
Speed up time-to-market across these new touchpoints with over 60 built-in use cases, already pre-populated with personalization and smart segments.
Activate best practice solutions in a day