Mobile app engagement

Drive mobile in-app revenue with 1:1 personalized engagements.

Engage mobile customers in real time based on customer, product, and sales data across multiple channels.

Grow the lifetime value of mobile-first customers using data-enriched personalization

Despite investing significant time and resources into development, marketing, and adoption, many brands still struggle to generate meaningful returns from mobile in-app engagement. By integrating with your marketing and commerce channels and enriching mobile engagements with 1:1 personalization, Emarsys helps you increase mobile revenue and realize true return on app investment.

Unify data to unlock personalization

Optimize engagement in-app

Capture customer opt-in across devices

Measure revenue impact of mobile in-app interactions

Unify customer, product & app purchase data

As a fully integrated customer engagement platform, Emarsys connects your key marketing channels to break down data silos. This single view of the customer allows you to engage users with highly relevant, real-time communications while they are active in your mobile app.

01 Mobile App Unify Customer Product And App Purchase Data Converted

Drive mobile revenue with higher app engagement

When mobile app users stay engaged, you get bigger shopping carts, more first-party data, and more lifelong customers. Encourage first purchases or bring back loyal buyers by using a host of complex data points including purchase history, product affinity, and browsing behavior to power revenue-driving mobile app messages.

Enhance your cross-channel user journey

Integrate mobile into your cross-channel mix to ensure your customers get a consistent brand experience — no matter where they choose to interact. Emarsys uses AI-driven customer insights to help you create personalized mobile engagements that complement your cross-channel strategies.

Gain a true view of mobile campaign performance

Track how mobile impacts your business’ bottom line with integrated analytics that you can trust. With pre-built performance reporting and attribution, Emarsys lets you track revenue impact down to each mobile campaign, identifying key growth opportunities and areas for improvement.

Push

Get the right messages in front of customers with highly targeted push notifications.

In-App

Capitalize on cross-channel touchpoints and user shopping behavior to deliver unique in-app offers.

Inbox

Keep long-term offers at the front of your customers’ minds with a simple-to-set-up in-app inbox message.

Send automated messages based on real-time triggers

Remove the friction from your user journey with automated push, in-app, and inbox messages. Drive account creation, recover abandoned carts, win back inactive users, and provide order updates with notifications automated to send in real time when triggered by key user behaviors.

05 Mobile App Send Automated Push Notifications Based On Real Time Triggers

Promote your brand in the moment

Easily import store, arena, or any other physical property location data to deliver geo-targeted push messages. Automatically send alerts, updates, or promotions to your customers when they enter or exit a targeted area.

Hear it from our customers

How Feel Good Contacts Drives Revenue with Omnichannel Experiences

Hear their story

“Having almost 24% of customers order through the mobile app is an achievement we’re very proud of.”

Nimesh Shah Marketing Director, Feel Good Contacts

Using real-time triggers to serve personalized mobile content

Hear their story

“As a result of these insights and new capabilities, we now serve our community through a mobile-first approach by delivering millions of personalized messages every day — all within a single platform.”

Edit Dudás, Head of CRM, adidas Runtastic

Achieving 200% YoY growth with personalized mobile marketing

Hear their story

“Eventually, no two people who enter [our] bubble should have the exact same experience if they use the product differently… [and] we’re working to have personalized recommendations at all times…”