Cross Channel Marketing

Effortlessly connect and execute customer engagement across channels.

Discover how the Emarsys cross channel marketing automation platform helps marketers engage their customers wherever they are and with what they want.

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Giving more power to multi-channel marketers

From unifying sales, product, and transactional data to enabling 1:1 personalization and orchestrating sophisticated cross-channel campaigns — discover why thousands of marketers from the world’s most innovative brands have chosen Emarsys to handle their customer engagement.


Balance sophistication and ease-of-use with our AI-driven Email platform. Segment contacts, personalize content, integrate email into cross-channel campaigns, and drive revenue for the business.

Experience AI-driven email marketing

01 Cross Channel Execution Email


Tailor your website to individual visitors with special offers and AI-powered recommendations based on real-time session and historical CRM data.

Personalize web content in real time

02 Cross Channel Execution Web

See the Emarsys cross channel marketing
platform in just 3 minutes

Watch Emarsys in Action


Increase mobile revenue through real-time, in-app engagement. Accelerate business outcomes with proven mobile engagement strategies.

Grow the lifetime value of mobile-first customers

03 Cross Channel Execution Mobile App


Influence order completion rates and reach offline customers with 1:1 personalized, SMS campaigns that respond to customer behavior in real time.

Launch behavior-based SMS campaigns

04 Cross Channel Execution Sms

Gibson and Emarsys

Orchestrating Omnichannel Customer Journeys

In this tell-all video, you’ll explore Gibson’s approach to optimizing customer journeys, personalization, and driving lifelong customer loyalty

12 minutes

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Digital ads

Build dynamic segments using your first-party contact data and target them with personalized campaigns across search, display, and social channels.

Build automated digital ad campaigns

05 Cross Channel Execution Digital Ads

Direct mail

Combine transactional and behavioral data with direct mail, engaging customers when it matters most.

Connect print and digital to maximize ROI

06 Cross Channel Execution Direct Mail

See how email contributes to an effective cross-channel marketing strategy.

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Unlock and activate omnichannel data to deliver 1:1 personalization in-store. Create a connected, consistent customer experience with unified first-party data and AI-powered cross-channel marketing automation platform.

Deliver connected in-store experiences

07 Cross Channel Execution In Store

Contact center

Connect contact centers to engagement data to deliver 1:1 personalized customer service interactions that grow loyalty and increase CSAT.

Personalize contact center interactions

Hero Contact Center

Learn more about how cross channel marketing fits into our wider customer engagement platform


Customer Lifecycle Exported

Customer Lifecycle Management

Segment contacts by lifecycle, deploy specific tactics to accelerate customers from first purchase to loyalty, and view lifecycle reporting — all from within a single platform.

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Intelligence Analytics Exported

Intelligence & Analytics

Use AI to predict campaign performance, measure customer outcomes, and optimize to maximize engagement across channels — without the need for a dedicated data team.

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Strategies Tactics Exported

Strategies & Tactics

Align your strategy to pre-built tactics — best practice, fully customizable journeys built within the platform — that are ready to deploy.

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Why is Emarsys the platform trusted by 1500+ companies worldwide?
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Deliver the
predictable, profitable outcomes that your business demands with our omnichannel marketing solution

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