Success Stories
+32.5%
Website visits
+110%
Automation revenue
+10
Lifecycle campaigns up from 0
+5%
Active customers year-over-year
+7%
Revenue from active customers year-over-year
+48%
More orders
“We had all our lifecycle campaigns automated right from the launch. In such a short time and with so little human effort, I think that’s a very impressive result.“
Arne Lorenzen
E-Commerce Manager
“In the end, we compared three other vendors to Emarsys and for me, Emarsys was very personalized compared to the others, which had a much more generic approach to loyalty.”
Christian Efendic
+18.3%
Leads converted into first-time buyers
+5.9%
First-time to second-time buyers
+48%
Won back customers from defecting
“We started doing multi-variable testing and heavily dug into personalization and it was all possible using Emarsys. Through our partnership with Emarsys, we reached a solid increase in our revenues and dramatically increased the relevancy of all our communication going out by bringing in data.“
Markus Hatzelmann
Former Head of Customer Web
“Emarsys helped us to build and progressively optimize a strategy centered around our customer journey that not only resulted in a huge improvement in all of our CRM KPI’s, but also clearly quantifiable revenue gains.“
Marco Ritratti
Head of Digital Marketing
+67%
5x
+32%
“The Emarsys team is easy to work with, provides solutions quickly, and shares our vision for growth. We are confident we are communicating the right message to the appropriate audience at the best time, and the business is seeing the results.“
Christian Todd
+300%
Increase in campaign creation efficiency
+8M
App opens invoked from campaign content
+200
Data points for customer journey optimization
+35%
Revenue from automatic product recommendations
+30%
Open rate
+25%
Revenue within 5 weeks
100%
ROI within weeks of implementation
$101K
Abandoned cart revenue in the first 4 months
$26K
Browse abandonment revenue in the first 3 months
+19%
Email conversions
+24%
Active customer retention
+11.7%
Recommendations revenue
+12%
Revenue from program participants
+24.6%
Uplift from first-time buyer programs
+270%
Uplift from birthday campaign programs
+20%
Open rate
+40%
Click-through rate
+5%
Average order value
+600%
Email revenue
+20%
Conversion rate
+25%
Open rate
+20%
Revenue uplift on automated product recommendations
3x
Newsletter revenue increase from launch
+9.7%
Open rate
Pure Play E-tailer
+12%
Open rate
+8%
Click-through rate
+56%
Open rate for browser abandonment notifications
+75%
Active customers
+68%
Churning customer revenue
+94%
Active customer revenue
+105%
YoY email revenue
+38%
Active customers
14x
Facebook ROAS with CRM Ads
Our Clients
Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes.
