Increased Online Revenue by 15% within 6 Months of Implementing Emarsys
Delivering True 1:1 Personalized Omnichannel Experiences
Silos and an unintegrated technology stack impacted customer experience and made it difficult to personalize digital communications across each stage of the lifecycle. After implementing Emarsys, they were able to accelerate their business outcomes to achieve increases in their ROAS, better targeted and personalized customer engagement, and ultimately their online revenue.
Optimizing Customer-Centric Acquisition and Retention Goals with a Short Time-to-Value Platform
Head of Growth,
“Emarsys has enabled us to create automated personalized customer journeys across email, on-site, and paid channels. Their automation capability has powered our rigorous A/B testing, achieving 15% revenue uplift on these journeys. Beyond that, the product recommendation capability from Emarsys is very robust in generating personalized recommendations for our online visitors, resulting in a 3x higher conversion rate from Emarsys-powered recommendations.”
Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes.
Email revenue growth
Growth in CRM ROAS
Email revenue from email recommendations
Active customer retention
YoY email revenue
Facebook ROAS with CRM ads