Personalized Experiences with AI Marketing Automation

Build, launch and scale omnichannel engagements with our AI marketing capabilities

DMEXCO 2026’s motto – “Scaling Intelligence” – marks the transition from AI experimentation to operational impact. With SAP Engagement Cloud, businesses are already delivering AI-powered, personalized experiences – automated, cross-channel, and with measurable impact on conversion and customer lifetime value.

 

Build, launch and scale omnichannel engagements with our AI marketing capabilities

Enhance customer experience by building personalized journeys through a combination of automation and AI to drive conversion and lifetime value.

Improve engagement by targeting based on predictive segmentation and analytics

Increase conversions, and AOV with AI-powered product recommendations

Accelerate time to launch with pre-built, intelligent marketing automations

Improve marketing productivity and scale campaign creation with AI-assisted content generation

Your personal consultation at DMEXCO 2026

Get a better understanding of what we do through a personal conversation with our team. Together, we'll analyze your current challenges and show you how you can make specific use of our tool to achieve your goals

Holiday shopping-themed illustration showing a digital cart experience powered by AI, representing personalized customer engagement during peak season

AI-Driven Strategies to Engage Holiday Shoppers

As agentic AI reshapes how customers shop during peak season, brands need to match that intelligence, connecting operational and customer data to act in real time, at scale.

This guide gives you the frameworks, AI-driven strategies, and planning calendars to turn seasonal shoppers into loyal customers during your next big shopping event.

What’s inside:

  • Build high-impact campaigns powered by AI and behavioral data
  • Identify and activate your most valuable customer segments
  • Respond to buyer intent signals and shifting spending behaviors in real time
  • Bridge offline and in-store experiences for consistent, channel-agnostic engagement
  • Navigate off-price strategies and influencer content on today’s unpredictable market

See intelligent holiday engagement in practice with real-world examples from The Home Depot, Now Optics, and Arezzo&Co.

Announcement:
Multi-agent AI marketing

At Google Cloud Next, we unveiled new innovations with Google Cloud, Gemini Enterprise and SAP Joule that help marketers deploy multi‑agent AI at enterprise scale - connecting trusted enterprise data with real‑time execution throughout marketing workflows.
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