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Explore Industry Solutions

AI-driven marketing automation solutions tailored by industry

The SAP Emarsys Customer Engagement Platform helps brands from around the globe and marketers from a wide variety of industries to personalize cross-channel campaigns that drive business outcomes.

Giving more power to industry-leading marketers

Your customers demand relevant, personalized engagements — wherever they interact with your brand. To meet those expectations, you need a customer engagement platform you can trust to navigate the nuances of your industry. By unifying sales, product, and customer data into a single source of actionable insights, SAP Emarsys gives marketers the power they need to accelerate business outcomes.

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Retail

Close the loop on in-store to digital experiences, remove the friction of in-store identification and personalize the customer journey across physical and digital touchpoints.

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e-Commerce

Grow online, mobile, and store sales by engaging with shoppers wherever they are. Execute personalized campaigns based on a complete view of customer, business, and marketing performance.

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Consumer Products

Drive future purchases, deeper loyalty, and higher CLTV by maximizing first-party data and making it more accessible across your business.

Explore SAP Emarsys features, use cases + more

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Travel and Hospitality

Unlock the full value of your traveler database with 1:1 personalized marketing that drives engagement, nurtures loyalty, and maximizes customer lifetime value.

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Sports and Entertainment

Connect data across digital and physical locations to unlock real-time personalization that increases engagement, fills more seats, and secures lifelong fans.

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Media and Communications

Use first-party data to create personalized, cross-channel engagements that improve consumer experience, foster loyalty, and maximize monthly recurring revenue.

Learn more about the SAP Emarsys Customer Engagement Platform

Platform capabilities

Personalize omnichannel engagement to build loyalty and
grow customer lifetime value