Web and mobile screens displaying bestrun services; includes ads and subscription offers.

Omnichannel Customer Engagement Platform for Media and Communications

Create relevant, personalized engagements that grow monthly recurring revenue.

Unlock the power of first-party data to create personalized cross-channel engagements that improve consumer experience, foster loyalty, and maximize monthly recurring revenue.

The omnichannel customer engagement platform of choice for leading media and communications businesses

Win the loyalty of consumers and grow monthly recurring revenue with 1:1 personalization at scale

Meet rising customer demands and tightening industry regulations

Identify upsell opportunities to grow MRR

Grow loyalty with omnichannel customer service

Computer screen shows ad for Shakespeare phone displays bestrun site sidebar shows user profile.

Connect your first-party data to effectively engage consumers and subscribers

Unify your data and gain clarity on why your subscribers renew, upgrade, or downgrade their plans. Leverage that data to build dynamic segments and create engaging, personalized content and offers that deliver on your key business outcomes.

Chat interface shows a conversation with Sara Snow about billing alongside a mobile feedback request.

Improve consumer engagement by connecting your customer support

Reduce customer service friction and ensure subscribers receive a smooth support experience. SAP Emarsys combines customer service and marketing automation, allowing you to turn tickets into triggers that activate both pre-built and customizable cross-channel automations.

Cta Block Image Product Hub

Explore SAP Emarsys features, use cases + more

Workflow diagram showing a smartphone with a notification: bestrun now Hi Sarah

Drive subscription tier revenue with AI automations

Surface and react to early signs of consumer dissatisfaction, and encourage subscription tier upgrades at key stages of the customer lifecycle. Create dynamic, cross-channel AI-powered automations that work at scale to effectively reduce consumer churn and increase monthly recurring revenue.

Notifications display options and documentary announcements featuring bestrun content Shakespeare theme.

Personalize engagements to maximize relevancy, revenue, and CX

Rise to the challenge of heightening consumer expectations by delivering hyper-relevant, 1:1 personalized experiences at scale. Use individual subscriber interests, real-time viewing data, and much more to deliver personalized content recommendations and cross-channel engagements that accelerate business outcomes.

Dashboard with graphs and metrics: Intelligence shows customer spend

Drive additional revenue with insights and analytics

Make smart, quick decisions with AI-driven insights and analytics, and confidently demonstrate the revenue impact of your marketing activities. View marketing performance down to specific lifecycle stages and campaigns, complete with clear guidance on how to optimize and drive additional revenue.

Hear it from our clients

Customer stories

More Customer Stories