salling group

Customer-Centric Personalization Increased Revenue

+35%

Revenue from automatic product recommendations

+30%

Open rate

+25%

Revenue within 5 weeks

Make Use of Your Data and Become More Customer-Centric

How do you actually make use of your data and become more customer-centric? Salling Group's Jens Pytlich says: Execution.

You can have everything prepared, including digital strategy, new business opportunities, consent, customers, and data. But, if you don’t have the right people and the right tools in place, you will not reach your ultimate marketing goals.

Salling Group was looking to be more customer-centric and relay tailored, individualized experiences to each and every consumer. Hear from Jens Pytlich as he explains how to determine the right product, price, time and channel to push to your individual customers to keep them coming back.

salling group
Jens Pytlich
Digital Marketing Manager
Salling Group

“Salling Group used their offline purchase data to drive online sales, by using automated audiences when running omnichannel campaigns. This resulted in 25% revenue growth within 5 weeks.”

Success Stories

Emarsys empowers digital marketing leaders and business owners with the only omnichannel customer engagement platform built to accelerate business outcomes.

success_preview_tupperware
Tupperware
+5x-7x

Email revenue growth

30x

Growth in CRM ROAS

+$8K

Email revenue from email recommendations

marine deals
marine deals
+19%

Email conversions

+24%

Active customer retention

+11.7%

Recommendations revenue

city beach
city beach
+105%

YoY email revenue

+38%

Active customers

14x

Facebook ROAS with CRM ads