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Total Retail Q1 Executive Roundtable 2023

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FC Bayern Munich partners with customer data and engagement platform SAP Emarsys

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Retail Untangled: Siloed data risks damaging the customer experience (Podcast)

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Obsess Or Regress: The Business Case For Customer Obsession

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The Hype Around Generative AI

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CRM in Retail/E-Commerce: Vertical Markets Spotlight

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Experts Share 12 Ways to Find New Revenue Opportunities Inside Your E-Commerce Data

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Importance of Privacy in Marketing Personalization – with Kelsey Jones [Podcast]

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Should Brands Stop Offering Free Returns?

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Will Boots' loyalty programme changes prove popular with customers?

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Significant minority of shoppers abandoning retailers for ‘unfair’ returns charges, study suggests

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Shoppers are leaving brands due to paid returns

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34% of U.S. shoppers switch brands based on paid returns policies

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Over a Third of Americans Switch Brands to Avoid Paid Returns: SAP Emarsys

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Frauen stöbern gern in Shops, Männer auf Whatsapp

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How the deinfluencer trend is bucking TikTok's rampant consumerism

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How Tableware Retailer Replacements is Utilizing Technology to Get Personal

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Research: Shopping Way Less Fun Than It Was Pre-COVID

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How Gibson Connects With its Fans Using ‘Storytelling’ Over ‘Content’

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Emarsys : connaître ses clients sur le bout des doigts

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This is the Golden Age of Marketing (Podcast)

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How SAP, Mention Me Enable Puma to Market Through Customer Data

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