Build connected customer relationships across email, mobile, social and ads
Effortlessly connect channels and execute omnichannel marketing campaigns
Discover how the SAP Emarsys customer engagement platform helps marketers reach customers in channels they love with timely, relevant content.

The omnichannel customer engagement platform trusted by
leading brands across the globe
Orchestrate personalized omnichannel marketing that drive retention and loyalty
Launch AI-driven email marketing campaigns
Balance sophistication and ease-of-use with our AI-driven email platform. Segment contacts, personalize content and integrate email into cross-channel campaigns that drive retention and customer loyalty.

Increase the lifetime value of mobile-first customers
Encourage first purchases or bring back loyal buyers by using a host of complex data points including purchase history, product affinity, and browsing behavior to power revenue-driving mobile app messages.

Tailor SMS and MMS campaigns
Take advantage of full omnichannel connectivity and automatically engage mobile customers with relevant content. With SAP Emarsys, you can create and launch SMS/MMS automations based on dynamic triggers that react to customer behavior across multiple channels in real-time.

Gibson and SAP Emarsys
Orchestrating Omnichannel Customer Journeys
In this tell-all video, discover how companies like Gibson Brands are approaching personalization, optimizing customer journeys, and driving lifelong loyalty
12 minutes
Expand your omnichannel marketing strategy with mobile wallet
Natively launch personalized campaigns with mobile wallet passes such as digital vouchers, coupons, tickets, and loyalty cards. Mobie Wallet allows marketers to reach customers with relevant rewards and offers without needing an app while removing the friction of in-store identification, and closing the loop on the digital to in-store experience.

Personalize advertising across display, search, and social to drive cross-channel revenue
Connect SAP Emarsys with Facebook, Instagram, Messenger, Google, TikTok and Criteo to create valuable custom and lookalike audiences. Target customers who have engaged with content or visited your site with automated digital advertising campaigns.
Unlock automation across multiple channels to drive better customer journeys
Our marketing automation capabilities allow marketers to improve time to value by launching integrated campaigns across channels with speed and agility. Reach customers in the moments that matter with automated triggers across multiple channels that can be built into customer journeys.

Get the Omnichannel Difference. Speak to one of our experts
- Hands on view of the platform
- Deep-dive into ready-made tactics
- Custom setup and integration options
- Pricing and onboarding unique to your business
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