Build connected customer relationships across email, mobile, social and ads

Effortlessly connect channels and execute omnichannel marketing campaigns

Discover how the SAP Emarsys customer engagement platform helps marketers reach customers in channels they love with timely, relevant content.

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The omnichannel customer engagement platform trusted by

leading brands across the globe

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Orchestrate personalized omnichannel marketing that drive retention and loyalty

Leverage AI powered personalization for every customer interaction
Build sophisticated automations with speed and agility
Deliver for mobile-first customers across SMS, Mobile App and Mobile Wallet
Tailor engagements for every step of the customer journey

Launch AI-driven email marketing campaigns

Balance sophistication and ease-of-use with our AI-driven email platform. Segment contacts, personalize content and integrate email into cross-channel campaigns that drive retention and customer loyalty.

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Increase the lifetime value of mobile-first customers

Encourage first purchases or bring back loyal buyers by using a host of complex data points including purchase history, product affinity, and browsing behavior to power revenue-driving mobile app messages.

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Tailor SMS and MMS campaigns

Take advantage of full omnichannel connectivity and automatically engage mobile customers with relevant content. With SAP Emarsys, you can create and launch SMS/MMS automations based on dynamic triggers that react to customer behavior across multiple channels in real-time.

 

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Gibson and SAP Emarsys

Orchestrating Omnichannel Customer Journeys

In this tell-all video, discover how companies like Gibson Brands are approaching personalization, optimizing customer journeys, and driving lifelong loyalty

12 minutes

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Expand your omnichannel marketing strategy with mobile wallet

Natively launch personalized campaigns with mobile wallet passes such as digital vouchers, coupons, tickets, and loyalty cards. Mobie Wallet allows marketers to reach customers with relevant rewards and offers without needing an app while removing the friction of in-store identification, and closing the loop on the digital to in-store experience.

 

Connect The Digital And In Store Experience With Personalized Vouchers

Personalize advertising across display, search, and social to drive cross-channel revenue

Connect SAP Emarsys with Facebook, Instagram, Messenger, Google, TikTok and Criteo to create valuable custom and lookalike audiences. Target customers who have engaged with content or visited your site with automated digital advertising campaigns.

 

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Unlock automation across multiple channels to drive better customer journeys

Our marketing automation capabilities allow marketers to improve time to value by launching integrated campaigns across channels with speed and agility. Reach customers in the moments that matter with automated triggers across multiple channels that can be built into customer journeys.

 

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See how SAP Emarsys drives omnichannel customer engagement

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Get the Omnichannel Difference. Speak to one of our experts

  • Hands on view of the platform
  • Deep-dive into ready-made tactics
  • Custom setup and integration options
  • Pricing and onboarding unique to your business

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