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CX Research From Zoho, SAP Emarsys, and Verint

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Total Retail Holiday Season 2023

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SAP Named a Leader for the Fifth Time in 2023 Gartner Magic Quadrant for Personalization Engines for Emarsys Platform

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SAP Emarsys Supercharges Partner Ecosystem for the Ultimate Customer Experience

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Australian shoppers to spend less on gifts this Father’s Day

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Only 41% of UK shoppers think AI has positive impact in retail

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Shopper Loyalty Reset is a Growth Opportunity (p. 42-43)

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Empowering Retail to Thrive and Prosper

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Building a Rewards Programme That Keeps Fickle Customers Coming Back

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SAP Emarsys unveils innovative new features and enhancements in its July 2023 Release

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Coffee with America - Emarsys Digital Wallet

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SAP Emarsys research flags savvy UK consumers ditching physical wallets for their phones

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Total Retail Q1 Executive Roundtable 2023

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FC Bayern Munich partners with customer data and engagement platform SAP Emarsys

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Retail Untangled: Siloed data risks damaging the customer experience (Podcast)

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Obsess Or Regress: The Business Case For Customer Obsession

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The Hype Around Generative AI

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CRM in Retail/E-Commerce: Vertical Markets Spotlight

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Experts Share 12 Ways to Find New Revenue Opportunities Inside Your E-Commerce Data

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Importance of Privacy in Marketing Personalization – with Kelsey Jones [Podcast]

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