The New Change Agents: How Top IT and Marketing Teams Drive CX Innovation |
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Watch Now | 30 Minutes |
The New Change Agents: How Top IT and Marketing Teams Drive CX Innovation
According to IDG, 53% of CIOs expect to increase their involvement in CX in the future.
Given the critical role that tech plays in digital marketing, it’s no surprise that forward-thinking businesses are looking for ways to blend the Art of marketing with the Science of IT to drive CX innovation.
In this session, Retail Touchpoint’s VP of content, Alicia Esposito will moderate a panel of digital leaders from global brands to discuss a range of topics, including how to:
- Bring your customer centric vision to life
- Become a strategic partner that drives efficiency
- Use actionable data to unlock revenue-driving personalization initiatives
- Build a CX-optimized tech stack
Watch now!
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