The Loyalty Leader: Strategies To Stay Relevant And Resilient

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The Loyalty Leader: Strategies To Stay Relevant And Resilient

Over the past few years, significant lessons have been learned about how to survive and ultimately thrive under rising cost pressures, supply chain constraints, and changing consumer behavior. This session was recorded at Emarsys Power To The Marketer London 2023 in association with Vogue Business.

In this fireside chat, we hear how Manju Malhotra, Harvey Nichols CEO, has created a seamless omnichannel shopping experience, with mobile playing a starring role to propel growth, improve profitability, and stay relevant.

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