Mobile Wallet
Engage mobile customers anywhere with 1:1 online-to-offline experiences
Natively launch personalized campaigns with mobile wallet passes such as digital vouchers, coupons, tickets, and loyalty cards.
Expand your omnichannel strategy with Mobile Wallet
Reach mobile customers anywhere with relevant rewards and offers without needing an app, remove the friction of in-store identification, and close the loop on the digital to in-store experience.
Drive loyalty with relevant offers and rewards
Identify more customers at the point of sale
Connect the digital and in-store experience
Reach mobile customers without needing an app
Reach mobile customers without needing an app
Whether it’s personalized vouchers, coupons, tickets, or loyalty cards, SAP Emarsys’s Mobile Wallet engagement is built natively into the platform, so you can easily deliver 1:1 experiences to Google and Apple Wallet users, and reach the widest audience of mobile customers without needing an app.
Drive loyalty with relevant offers at the most impactful moments
Engage customers with the right offer at the right time using coupons such as limited-time offers, BOGO promotions, or other one-time-use discounts that customers can use at the point of purchase.
Identify more customers at the point of sale
Send your customer a loyalty pass that they can add directly to their mobile wallet, allowing for easy and convenient in-store identification, richer customer insights, and frictionless customer experiences.
Connect the digital and in-store experience with personalized vouchers
Drive in-store engagement by allowing customers to add gift cards or personalized voucher passes directly to their mobile wallet, so they’re always ready to spend and shop with your brand anywhere they go.
“Mobile is the one channel that’s always with the customer, so it’s an important part of our omnichannel mix. Mobile Wallet in particular allows us to reach customers anywhere they’re at, which unlocks a whole new set of use cases to better connect our digital and in-store experiences.”
Learn more about how mobile marketing fits into our wider customer engagement platform
Discover more
AI Marketing
Access AI powered processes, tools and product features that allow you to predict, automate, and personalize every customer interaction.
Personalization
Enrich customer data and segments with AI-driven insights and turn insights into action by personalizing across all of your channels.
Customer Data
Bring together multiple data sources in your business and activate them across all channels – personalizing every interaction.
Marketing Automation
Execute simple, single-channel campaigns or create sophisticated, cross-channel journeys at scale.
Omnichannel Marketing
Deliver consistent, relevant messaging across email, web, mobile, ads, and more — engaging customers wherever they are.
Customer Loyalty
Actively engage customers and build brand loyalty across every customer interaction with SAP Emarsys’ native loyalty solution.
Strategies and Tactics
Execute your strategy with pre-built tactics – best practice, fully customizable journeys built within the platform — that are ready to deploy.
Reporting and Analytics
Use AI to predict campaign performance, measure customer outcomes, and optimize to maximize engagement across channels.
Technology Integrations
See how SAP Emarsys connects with Technology and Expert Solutions Partners to unlock additional revenue streams, scalability and innovation.
More on mobile customer engagement
Featured content
