Personalized Mobile Experiences in Omnichannel Customer Engagement
Build lasting and loyal customer relationships across all channels, starting with a consistent and 1:1 personalized customer experience that maximizes the mobile channel in your industry.
Accelerating business outcomes for global brands
Personalize the entire mobile experience in real time
Customers use the mobile device to engage with their favorite brands daily. Every time, something changes in their journey. Stay on top of the entire customer experience by using all data to predict, personalize, and contextualize every customer interaction with one to one personalization and real-time activity data.
Turn all data into customer-centric personalization to retain more customers
All product, purchase, engagement and customer data are accessible to marketers in a single interface that powers customer-centric personalization across all channels.
Use this data to create and deliver channel-agnostic personalization everywhere, including on the mobile device – in push notifications, mobile inbox, messages, and in-app.
Drive sales with omnichannel product recommendations
Once you’ve set up the Emarsys SDK, you can also send one to one product recommendations to app users. Product recommendations are synchronised consistently across all channels – web, SMS, email, direct mail.
This ensures a consistent experience with tailored product recommendations everywhere.
Total Tools use tailored product recommendations made to drive loyalty
Identify and retain more customers – online, offline, and on mobile
Engaging customers consistently across offline, online, and on mobile doesn’t need to be hard. The key is to identify them and connect all touchpoints together in one cohesive experience.
The Emarsys Mobile SDK is linked to a real time, consolidated view of the customer. So your marketing efforts are always consistent, relevant, and customer-centric.
Unparalleled end-to-end customer experience
Consolidate all data in one place and deliver fully personalized customer experiences in real time across all mobile devices. Fully integrate the mobile channel with modern POS apps, digital wallets, and third party apps used to enhance in-store customer interactions.
Drive revenue while increasing app usage rate
Measure and improve the impact of mobile on business outcomes with revenue attribution for multi-channel campaigns. Then, dive into mobile-specific metrics with app retention and usage metrics.
A complete toolbox maximizing the entire mobile channel
From mobile marketing basics to advanced in less than a day
Accelerating business outcomes for ecommerce & direct-to-consumer businesses
How does it work?
Activate best practice solutions in a day