Is Customer Loyalty Really that Important?
Since it’s 5x easier to retain a customer than acquire a new one, a customer loyalty program allows your company to keep customers instead of watching them flock to your competitors. US brands lose around $137 billion every year when dissatisfied customers buy from the competition.
Bypass These Mistakes to Keep Customers Happy and Engaged in Your Loyalty Program
Did you know 75% of loyalty programs fail within two years of launching? Customers expect a certain level of treatment, but if a marketing team can’t deliver, customers may leave forever. Download the whitepaper and find out how you can create an effective loyalty plan and generate more customers.