Loyalty Masterclass
Live online | September 24 2025
In Association with 
What's in it for you?
Find out first-hand how leading global brands and industry experts build their direct-to-consumer strategies for enhancing customer loyalty and engagement across marketing, e-commerce, retail, and partner channels.
Explore how top brands turn data into loyalty gold
Learn how the best marketers are combining human creativity with AI-driven insights to design loyalty experiences that feel personal, timely, and emotionally resonant.
Build lasting consumer and partner loyalty
Discover the growth blueprint leading brands are using to create connected, data-driven engagement strategies that reward customer loyalty across every single channel.
Deliver experiences customers remember
Find out how and why CX experts are using AI to build end-to-end engagement programs that align teams, inspire loyalty, and accelerate outcomes across IT, Sales, Service, and Commerce.
Industry expert panels
Gain valuable insights from top senior leaders as they share their expertise, strategies, and best practices in consumer products and D2C.
Real-life use cases
Peek under the hood of real-world loyalty campaigns that drive loyalty through connected data.
Innovation keynote
Learn how SAP Emarsys is revolutionizing customer engagement and delivering innovative loyalty campaigns for leading brands.
Loyalty Masterclass
Highlights from the last Masterclass...
