Our Customer Engagement Platform

Take a deep dive into our platform capabilities

See first-hand how Emarsys helps marketers deliver personalized, 1:1 engagement across channels.

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Giving more power to leading brands and marketers

From unifying sales, product, and transactional data to enabling 1:1 personalization and orchestrating sophisticated cross-channel campaigns — find out why tens of thousands of marketers from the world’s most innovative brands have chosen Emarsys to drive revenue and accelerate business outcomes.

Integrated Data Layer

Bring together data sources across your business and activate them across every channel — personalizing every interaction.

See how Emarsys unifies and enriches data

Personalization Engine

Enrich customer data and segments with AI, turn insights into action, and deliver what customers want, when they want it.

Unlock true 1:1 personalization

Marketing Automation

Execute simple, single-channel campaigns, or create sophisticated, cross-channel journeys at scale.

See our marketing automation in action

Cross-Channel Execution

Deliver consistent, relevant messaging across email, web, mobile, ads, and more — engaging customers wherever they are.

Discover agile omnichannel orchestration

Explore our omnichannel offering

Learn more about our channel capabilities and how Emarsys drives cross-channel integration and campaign orchestration.

Email

Drive revenue by integrating email into cross-channel campaigns.

Web

Personalize your website using real-time and historical data.

Digital Ads

Target dynamic segments with personalized messages across digital channels.

Direct Mail

Combine transactional and behavioral data with Direct Mail.

SMS

Launch SMS campaigns that respond to real-time customer behavior.

Mobile

Increase mobile revenue through in-app engagement.

In-Store

Activate omnichannel data to deliver real-time personalization in-store.

Contact Center

Personalize customer service by connecting contact centers to engagement data.

Customer Lifecycle Management

Segment contacts by lifecycle, deploy specific tactics to accelerate customers from first purchase to loyal shopper, and view lifecycle reporting — all from within a single platform.

Master Customer Lifecycle Management

Intelligence & Analytics

Use AI to predict campaign performance and measure customer outcomes. Optimize to maximize engagement across channels without needing a dedicated data team.

Power your analytics with AI

Strategies & Tactics

Align your strategy to pre-built tactics — best practice, fully customizable journeys built within the platform — that are ready to deploy.

Significantly improve time to value

Omnichannel Integrations

Accelerate business outcomes with world-class integrated solutions to unify data, personalize campaigns and drive growth.

See which platforms integrate with Emarsys