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Platform highlights

CEP

Powered by a fully integrated Customer Engagement Platform

Eliminates silos and unifies customer data through an open architecture and API to drive more intelligent omnichannel engagement.

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Automations Instantly Deployable Use Cases 10

Industry-specific use cases

Rapidly aligns business objectives with proven, industry-specific customer engagement strategies crowdsourced from leading brands.

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Personalization Reusable Personalization Tokens

Driven by channel-agnostic, customer-centric personalization

Delivers true 1:1 customer personalization across all channels and devices to increase omnichannel engagement, retention and loyalty.

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Automation Ai Optimized Delivery Scheduling

Fueled by marketer-friendly AI

Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization and continuously optimize business results.

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Automation End To End Journey Automation 1

Simplified with integrated omnichannel automation

Simplifies cross-channel execution and streamlines marketing operations to optimize the entire customer experience – not just individual channels.

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Platform Overview Tailored 1 To 1 Interactions On Any Channel 2

Delivers true 1:1 personalized omnichannel experiences

Enables fully personalized communication with your customers across all channels, with optimized content for email, social, mobile, web, and direct mail.

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Platform Overview Guided Marketing Strategy


Measurable business results

Providing deep insights across strategic analytics, the customer lifecycle, and operational reports. Emarsys enables real-time, data-driven decision making.

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Platform key capabilities

Industry-Specific Solutions

Industry-specific analytics and use cases built into the platform.

E-Commerce Retail Travel

Channels

Deliver true 1:1 personalized omnichannel experiences. Email | Ads | Mobile | Web | Direct Mail

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Deliver the predictable, profitable outcomes that your
business demands

Request a demo