5 Omnichannel strategies for post-holiday shopping and beyond

About This Webinar:

Holiday shopping doesn’t cease after the new year. The post-holiday shopping season presents an opportunity to use the insights you’ve collected to personalize the omnichannel experience as they return for self-gifting. Simultaneously, a wave of new customers who received gift cards will be shopping at your store for the first time – an opportunity to facilitate a great experience and build a loyal relationship.

What you will learn:

• Marketing Strategies for Enhanced Customer Experience: Learn how to use customer engagement techniques to drive long-term retention, including progressive profiling, mobile marketing, and AI.


• Leveraging Holiday Insights for Omnichannel Journeys: Discover how holiday insights can facilitate a seamless omnichannel customer journey, transforming a first-time purchaser into a loyal advocate.