New York

September 17 | 1pm

In association with CDM Media logo

Sapemarsys Festival25 Hero Image New York

Intelligent Marketing in Motion

From the high-energy streets of Manhattan to the trendsetting storefronts of SoHo, New York is a global epicenter of creativity, commerce, and cultural influence. It’s a city that never stands still—just like the world of marketing.

As new technologies reshape consumer expectations and teams navigate shifting business demands, marketers are under pressure to move smarter and faster than ever before. How can brands keep pace—driving growth, building loyalty, and creating standout experiences across every channel?

The SAP Emarsys Festival 2025 will explore how leading brands are putting intelligent marketing into motion amidst industry complexities, team dynamics and data regulations.

Featuring a stellar line-up of speakers from retail, consumer goods, lifestyle, entertainment and more, we’ll spotlight the bold moves and smart strategies driving real results. From AI-powered personalization to cross-functional collaboration, you’ll discover how today’s leaders are putting marketing in motion—elevating creativity, evolving omnichannel engagement, and accelerating customer experience.

Sapemarsys Festival25 Location Image New York

Join the experience atThe InterContinental New York Time Square

Join us at the luxurious modern InterContinental New York Time Square in NYC. The bustling urban location with sweeping views of New York City’s skyline transports you to an oasis above the constant action.

Registration has now closed

Agenda

September 17

Join us in New York — a global hub of innovation and brand energy. Connect with leading local and international brands, gain practical insights, and sharpen your marketing strategy.

12:30 - 1:30
Executive Registration & Networking
1:30 - 1:35
Welcome & Opening Remarks
1:35 - 1:50
Welcome from Emarsys
1:50 - 2:20
Keynote Interview: Customer-First Future - Connecting the Data, Experience and Growth
2:20 - 2:55
Panel: Redefining Growth - Adapting Business Models for Scale
2:55 - 3:20
Break for Light Snacks/Coffee
3:20 - 4:00
Panel: Breaking the AI Barrier - Unlocking Data for Smarter CX
4:00 - 4:30
Keynote Interview: Predictive, Personalized, Powerful: Driving Engagement with AI
4:30 - 4:50
Event Learnings
4:50 - 6:30
Networking and Cocktail Hour

Agenda

September 17 2025
1PM EDT

1:35 - 1:50

Welcome from Emarsys

Leadership April Tomlin
April Tomlin
Global VP of Sales
1:50 - 2:20

Customer-First Future - Connecting the Data, Experience and Growth

For brands, growth isn’t just about expanding—it’s about evolving. As direct-to-consumer channels gain momentum, the challenge lies in scaling without disrupting critical retail partnerships. How can brands navigate complex business models while driving revenue, strengthening customer loyalty, and ensuring both channels thrive? In this session, we’ll explore strategies for seamless coexistence, from optimizing omnichannel experiences to leveraging data for smarter retention. Join us for a deep dive into the art of sustainable growth—where DTC and retail don’t just compete, but complement.

Brand Nowoptics Speaker Name Lukana
Lukana Justin
SVP, Chief Marketing Officer
2:20 - 2:55

Redefining Growth — Adapting Business Models for Scale

In today’s hyper-competitive landscape, brands must navigate constant change—scaling direct-to-consumer, expanding into new revenue streams, and rethinking customer engagement. But growth isn’t one-size-fits-all. Some are scaling DTC, others are embracing retail and partner models, all while unlocking new engagement strategies to stay ahead. In this session, leaders from diverse industries share how they’re adapting, innovating across channels, and transforming their business models into a lasting competitive advantage.

Brand Unilever Speaker Name C J Magwood
CJ Magwood
Associate Director of Marketing
Brand Gore Speaker Name Effie Philippakos
Effie Philippakos
Performance Marketing & Analytics Leader
Brand Suntory Global Spirits Speaker Name Walter Celli
Walter Celli
Head of Global Marketing and Commercial for House of Suntory Masterbrand
3:20 - 4:00

Breaking the AI Barrier - Unlocking Data for Smarter CX

AI promises smarter, faster, and more personalized customer experiences, but fragmented data is holding businesses back. Disconnected systems, inconsistent quality, and regulatory complexity make it difficult to unlock AI’s full potential. Meanwhile, the rapid expansion of CX technology has introduced new channels and touchpoints, increasing both opportunity and complexity. In this session, we’ll explore the key challenges of becoming AI-ready and how to break down silos, ensure compliance, and connect insights to real business outcomes.

Brand Walmart Speaker Name Rahul Mahindra
Rahul Mahindra
Senior Director
Brand Cemaco Speaker Name Andrea Izas
Andrea Izas
Marketing Director
4:00 - 4:30

Predictive, Personalized, Powerful: Driving Engagement with AI

With solid data foundations in place, marketers can unlock AI’s true potential: creating customer experiences that drive loyalty and growth. This session highlights how AI enables predictive engagement, intelligent content, and agile journey orchestration—helping marketing teams anticipate needs, personalize at scale, and foster emotional connections. Learn how SAP equips marketers to move quickly and build lasting customer relationships.

Pauline Santos Passley
Sr. Solutions Consultant
4:30 - 4:50

Event Learnings

Leadership April Tomlin
April Tomlin
Global VP of Sales