Deliver better customer-centric e-commerce
Find out why traditional approaches to e-commerce need to change so your brand can recover in a post COVID-19 world.
Shannon Luxford, Chief Commercial Officer of Rodd & Gunn
Danny Phillips, Co-founder of Omneo and CX agency Arkade
Nick Hale, Commercial Lead ANZ of Emarsys
Moderated by Tess O’Brien, Communication Manager at Omneo
Nick Hale · Commercial Lead, Emarsys
“Consumers are adapting very, very quickly to the new world. I think, in turn, retail certainly needs to adapt quickly to essentially cater a customer experience to a lot of new people who may not have been online-first shoppers.”