Omnichannel customer engagement for e-commerce businesses
The omnichannel customer engagement platform of choice for hundreds of e-commerce companies worldwide.
Leading the marketing revolution
How does it work?
Activate best practice solutions in a day
Comparison example of a
Price Drop program implementation
Other marketing platforms
2. Load catalog data, and see which prices dropped.
3. Load purchase data to see who bought something.
4. Calculate who is interested in the products that dropped.
5. Aggregate multiple products to a single message.
6. Build the automation scenario.
7. Connect the triggers.
8. Build campaigns.
10. Request a custom report.
1. Choose strategy.
2. Select use case.
Platform key capabilities
Emarsys e-commerce editions
YoY revenue growth
Digital Marketing Manager, BrandAlley
"With all our data in Emarsys, we have all the segmentation that plugs straight into our Ad strategy. Automatically matching content to every audience has seriously boosted our revenue, especially with the increased reach and new streams.”
Friendship marketing is the concept we’ve been working on for quite a while now — it’s customer-first and having a more conversational approach with customers. The way I always think about it is like this: you can understand their transactions, web interactions, call center [touch points], and in-store… but what about what the customer’s saying? How do you bring that back into your database and leverage that data to then close the loop?
Group CRM & Digital
Sally Beauty Europe
Scale online communications and personalize e-commerce campaigns