Omnichannel customer engagement for
e-commerce

Accelerate business outcomes with proven, industry-specific engagement strategies — crowdsourced from leading brands.

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The omnichannel customer engagement platform of choice for hundreds of e-commerce companies worldwide.

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Leading the marketing revolution

It’s time you demand more from your marketing platform than capabilities you have to patch together and can only hope will bring return. Emarsys delivers results in days through its native, ready-to-activate solutions built on two decades of e-commerce best practices.

How does it work?

Activate best practice solutions in a day

1 Strategy
Choose a strategy such as Purchase Frequency, Average Order Value or Customer Lifetime Value.
2 Use Case
See the most effective use cases to help you achive your chosen strategy.
3 Activate
Activate pre-populated use cases with content, creative, and cross-channel workflows in a matter of clicks.

Crowdsourced strategies

Align business objectives with proven
e-commerce customer engagement strategies.

E-Commerce strategies
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Proven use cases

Predictable, profitable growth using proven use cases.

Explore use cases
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Pre-populated and ready

Accelerate time to value by aligning proven engagement strategies.

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Comparison example of a
Price Drop program implementation

90-day setup

Other marketing platforms

  1. Load web browsing data to see who is interested in something.
  2. Load catalog data, and see which prices dropped.
  3. Load purchase data to see who bought something.
  4. Calculate who is interested in the products that dropped.
  5. Aggregate multiple products to a single message.
  6. Build the automation scenario.
  7. Connect the triggers.
  8. Build campaigns.
  9. Launch.
  10. Request a custom report.
1-day setup

  1. Choose strategy.
  2. Select use case.
  3. Activate.

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Emarsys integrates seamlessly with the leading
e-commerce platforms

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Platform key capabilities

Industry-Specific Solutions

Industry-specific analytics and use cases built into the platform.

E-Commerce Retail Travel
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Emarsys e-commerce
editions

Explore editions

Essential
Essential

Advanced
Advanced

Max Ai
Max AI

Success stories

90.7%+
YoY revenue growth
Alexandra Simion

Alexandra Simion

Digital Marketing Manager, BrandAlley

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“With all our data in Emarsys, we have all the segmentation that plugs straight into our Ad strategy. Automatically matching content to every audience has seriously boosted our revenue, especially with the increased reach and new streams.”

+25%
YoY sales growth attributed to email and SMS
Scott Jonsmyth-Clarke

Scott Jonsmyth-Clarke

Group CRM & Digital Communications Manager, Sally Beauty Europe

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“Friendship marketing is the concept we’ve been working on for quite a while now — it’s customer-first and having a more conversational approach with customers. The way I always think about it is like this: you can understand their transactions, web interactions, call center [touch points], and in-store… but what about what the customer’s saying? How do you bring that back into your database and leverage that data to then close the loop?”

Scale online communications and personalize e-commerce campaigns
Kiara Sanchez-Mora

Kiara Sanchez-Mora

CRM and Digital Outreach Strategist

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“I think of all the email service providers and marketing automation technologies I’ve ever used, I have learned the most with Emarsys about different ways to approach the same issues, and, with you guys, that has revolutionized the way I work because I’m able to come up with answers quickly.”

Deliver the predictable, profitable outcomes that your
business demands

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